Parts Admin

*Job description* We are a 77-year-old family business focusing on bringing our customers quality in the fields of petroleum & lubrication equipment.
Our core focus is on sales, service, and installation of the equipment we sell.
We are looking for long-term, career-minded individuals.
*Responsibilities* * Opens sales orders/cases as directed.
Update customers with ETAs, and status of parts and schedule of service cases.
* Processes parts warranty claims.
* Exhibit polite and professional communication via phone and email.
* Assist customers over the phone or counter with identifying their equipment needs.
* Internal support with sales and service departments regarding parts and equipment needs.
* Utilizing strong computer skills to research parts lookup, pricing, availability and other customer and vendor communication.
* Perform other duties as assigned.
*Qualifications:* * Energetic, outgoing, and positive attitude * Team player with excellent customer service skills * Self-starter, adaptable to working environment * Ability to handle physical workload (lifting up to 50 lbs) * Ability to multitask and prioritize * Ability to thrive in fast-paced environment * Strong organizational skills * Proficiency on the computer and eventually on our system Netsuite is necessary.
Must have a high school diploma or equivalent.
Job Type: Full-time Pay: $18.
00 - $20.
00 per hour Job Type: Full-time Benefits: * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Experience: * Administrative: 1 year (Preferred) License/Certification: * Driver's License (Required) Work Location: In person Job Type: Full-time Pay: $18.
00 - $20.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday * No weekends Education: * High school or equivalent (Preferred) Experience: * Administrative: 1 year (Preferred) License/Certification: * Driver's License (Required) Ability to Commute: * Wichita, KS (Required) Work Location: In person